Techbox Guild — Earn with every purchase

What the Techbox Guild is

Here it is in plain words: every time you shop with us, part of the money comes back to you. Not in points whose value nobody can work out, not in vouchers that expire before you use them. In euros. In a balance you can see as a number and spend exactly as you would spend money.

That balance lives in your Vault — your personal wallet inside your account. The more you shop over a year, the higher your tier, and the better both things get: how much you earn, and how much you get to spend.

There is no card to carry, no subscription to pay and no form to fill in. If you have a Techbox account, you are already in.

Three moves

Your Vault always shows two figures: your available balance and the part still pending. Every movement is recorded with a date and a reason, and nothing changes retroactively. If a number ever looks wrong to you, we can explain where each euro came from.

How much you earn

This is where we differ from most programmes: the rate is not the same for everything. A collectible and a laptop do not carry the same margin, so we are not going to pretend they give the same back. We would rather show you exactly what applies where.

The rate is always calculated on prices including VAT — on what you actually pay, not on some net value you never see.

Example: you buy a figure for 50 € and you are a Collector. Collectibles give 2% at that tier, so 1.00 € lands in your Vault. As a Legend, the same product would give you 3.50 € (7%).

On certain products — mainly Software, where every licence is its own story — the rate is set per product. You will always see it written on the product page, before you add it to your cart.

Shopping is not the only way

• Write a review: every published review gives you 5% of the product value. It applies to products you actually bought, once per product. We are not paying you to be nice — write what you think, the amount is credited either way.
• Have a birthday: once a year we credit you 2% of your purchases over the last twelve months. All you need is your date of birth filled in on your account.
• Cancel something and keep it here: instead of waiting for the refund to reach your card, you can keep the amount in your Vault — and we add a 5% bonus on top. The choice is always yours; if you want your money back, you get it.

Shipping is never rewarded. The rate counts only on the value of the products. It would not be right to earn because you paid for delivery.

The four tiers

Your tier comes from your purchases over the last 12 months, on a rolling window. That means it does not follow the calendar year and does not reset on New Year's Day: every day we look at the last twelve months. It updates automatically, you do not have to do anything.

A Collector is someone who has shopped enough not to be a passing visitor. A Veteran is the customer who keeps coming back. A Legend is the person we know by name. These are not just labels: each step changes both numbers that matter to you — how much you earn and how much you can spend.

If you drop below a threshold, you do not lose the tier on the spot. You have 30 days to win it back. This is a rewards programme, not a trap — and nobody ever leaves the Guild.

Beyond the rates, each tier may come with extra privileges: free shipping, special prices, early access to products, priority on pre-orders. We announce those separately and they change from time to time.

How you spend your balance

In your cart you will see how much you can put towards that order, with a field to type the amount. You are not obliged to spend it all, and you can change your mind while you are still in the cart — the amount goes straight back to your Vault.

Example: you have 30 € in your Vault and an order of 100 € in products plus 5 € shipping. As a Collector you can put in up to 20 € (20% of the product value), so you pay 85 € and keep 10 € for next time.

Redemption works alongside coupons and offers, it cancels nothing. The only thing we ask is that every order has a final payable amount of at least 1 €, so that there is a proper transaction and a proper receipt.

The two kinds of money in your Vault

This part is worth a minute, because it is the question we get most. Two different things live in your Vault, with different rules.

The logic is simple: your own money is yours. You are just keeping it here instead of taking it back on your card, and we have no right to make it expire or to tell you where to spend it. Gifts are something we give you, which is why they come with rules and a deadline.

Example: you cancelled a 40 € product and chose to keep it in your Vault. You can spend all 40 € on whatever you like — even entirely on shipping — with no cap at all, whatever your tier.

When you redeem, the system spends your own money first and the gifts after. That way the gifts, which do expire, are kept for later.

When no balance is credited

So there is no misunderstanding, let us be clear:

• On orders that are cancelled or returned. If the amount had already been credited, it is reversed by an opposite entry.
• On the part of an order you paid with Vault balance. You do not earn a reward on top of a reward.
• On shipping and on any payment-method surcharge.
• On orders that came from external marketplaces, where the payment did not go through techbox.com.gr.

The small print, without the small print

• The balance is personal and cannot be transferred to another account or another person.
• It cannot be exchanged for cash. One exception: amounts that came from a cancellation or return — those, if you ask, are paid back to you as money.
• One account per person. In cases of abuse (multiple accounts, fake reviews, orders placed purely to collect balance) we reserve the right to cancel balances and end participation.
• If you delete your account, the balance is lost — except for amounts arising from cancellations, which you can claim before deleting.
• We may change the terms, the rates and the thresholds. Any change applies going forward and never touches balance you have already earned.
• If we ever discontinue the programme, we will announce it in good time so you can spend what you have.

If something does not add up, or you simply want to ask about your balance, email us at info@techbox.com.gr. Every movement is recorded and we will explain where each euro came from.